Shipping & Delivery
Order Tracking
U.S Orders (UPS Shipments)
UPS Quantum View system will automatically send an e-mail notification for US shipments. If you do not receive an automatic notification, please contact our customer service dept. to provide your e-mail address to receive order tracking information. We will update your order with the tracking number and other information as soon as they become available.
Shipping Methods
Shipping charges will be applied according to the nature of the product, weight, destination, delivery date, and method.
Canadian Orders: Ship UPS Standard, unless otherwise specified.
FOB: Windsor, ON N9G 0C3
Please specify on your purchase order if you wish to use an alternative shipping method. Your Collect Account Number is required when using a Collect Account.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products and your location. Orders over $150 receive free shipping. *Territories are not included*
International Shipping Rates
Shipping rates for international orders will be estimated before completion of your order. All international orders will be subject to applicable customs & duty fees and taxes as per their country’s laws. Please contact our customer service department for more details.
We typically process all our orders within 1-2 business days. You can expect your order within 5-8 days depending on our stock and item availability. We will provide you with an estimated date of shipment and notify you when your order has been shipped.
Express Shipping
Certain items and products may be eligible for Next Day and Express Shipping. Contact us to see if your order is eligible and to request a quote. We will require the number of units, method of shipping and destination postal code to process your request. Isaac Technologies has special rates with UPS, and the discounts will be applied to your shipping quote.
Drop Shipping
We offer drop-shipping services at no additional charge. Please specify your drop-ship to address on your purchase order. Shipping Charges are prepaid and will be added to your invoice. Partial shipments will be invoiced separately.